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How to Request Clarifications on RFIs

How to request clarification on a submitted RFI or on a submitted solution.

Written by JD Williams

Overview

If a submitted RFI or solution needs additional detail, the reviewing party can send it back for clarification instead of approving or rejecting it. The other party then edits the RFI or solution and resubmits.

Process

Clarifying a question

As the Official Reviewer, you can request clarification on a submitted RFI:

  1. Open the RFI.

  2. Click the three-dot menu and select the option to send it back for clarification.

  3. Add a comment with a brief explanation of what needs to be clarified.

  4. Send the RFI back to the RFI Manager.

The RFI Manager receives a notification to review, edit, and resubmit the RFI.

Clarifying a solution

  1. Open the RFI solution.

  2. Click the Clarify Solution button.

  3. Add a comment with a brief explanation of what needs to be clarified.

  4. Send the solution back to the Official Reviewer.

The Official Reviewer receives a notification to review, edit, and resubmit the solution.

Note: Notifications differ by role when clarifications are requested. See the RFI Notification Matrix for a full breakdown.

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