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How to Log Into INGENIOUS.BUILD and Fix Login Issues
How to Log Into INGENIOUS.BUILD and Fix Login Issues

A step-by-step guide to accessing your account and troubleshooting common problems.

JD Williams avatar
Written by JD Williams
Updated over 2 months ago

Overview

To access your INGENIOUS.BUILD account, go to https://auth.ingeniousbuild.com/home and log into your account using your original credentials.

Process

1. Error Code After Clicking the Login Link

  1. Go to auth.ingeniousbuild.com/logout to reset your workspace session.

  2. Re-enter your username and password on the login page.

2. Still Unable to Log In or Access the Login Page

Step 1: Clear Your Cache

  1. Open Google Chrome and paste chrome://settings/?search=CACHE into the address bar.

  2. Clear your browser's cache to refresh your session history.

Step 2: Reset Your Password

  1. Go back to the login page and click Forgot Password.

  2. Enter the email address associated with your account.

  3. Check your email for a message titled "New Password".

  4. Click Reset Password in the email.

  5. On the reset page, confirm your email (it will be pre-populated) and create a new password.

Step 3: Log In

  1. Use your new password to log into your account.

  2. Once logged in, you will be redirected to your Dashboard.

  3. If prompted, update your browser’s stored password for future convenience.

Tips

  • For the best experience, use Google Chrome as your web browser.

  • Bookmark the login page for quick access.

If you continue to experience issues, contact INGENIOUS.BUILD support through the chat icon in the bottom-right corner of the screen.

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