Overview
To access your INGENIOUS.BUILD account, go to https://auth.ingeniousbuild.com/home and log into your account using your original credentials.
Process
Troubleshooting Login Issues
1. Error Code After Clicking the Login Link
Go to auth.ingeniousbuild.com/logout to reset your workspace session.
Re-enter your username and password on the login page.
2. Still Unable to Log In or Access the Login Page
Step 1: Clear Your Cache
Open Google Chrome and paste
chrome://settings/?search=CACHE
into the address bar.Clear your browser's cache to refresh your session history.
Step 2: Reset Your Password
Go back to the login page and click Forgot Password.
Enter the email address associated with your account.
Check your email for a message titled "New Password".
Click Reset Password in the email.
On the reset page, confirm your email (it will be pre-populated) and create a new password.
Step 3: Log In
Use your new password to log into your account.
Once logged in, you will be redirected to your Dashboard.
If prompted, update your browser’s stored password for future convenience.
Tips
For the best experience, use Google Chrome as your web browser.
Bookmark the login page for quick access.
If you continue to experience issues, contact INGENIOUS.BUILD support through the chat icon in the bottom-right corner of the screen.